Their accounts payable only runs payments once a month

The Problem: Why This Matters to Customers

For businesses invoicing on terms, waiting for payments can severely impact cash flow and operational efficiency. When an invoice is submitted just after a customer's payment run, it can remain unpaid for weeks, straining the company's financials and necessitating repeated follow-ups that waste time and resources without altering the underlying issue.

How Most Providers Handle It Today

Traditional accounts receivable solutions often focus on generic reminders and follow-ups based on due dates, not taking into account the specific payment schedules of each customer. This approach can lead to ineffective communication, as it fails to address the root cause of the delay: the customer's pre-set payment cycles. As a result, finance teams spend time on futile follow-ups that do not lead to faster payments.

ARPilot's Approach: A Tailored Solution

ARPilot takes a distinct approach by enabling finance teams to store the cut-off date and payment run schedule for each customer within the system. This information allows the AI to schedule follow-ups aimed at getting invoices approved before the cut-off date, rather than merely reminding the customer of the due date. This strategic alignment ensures that invoices are ready for the next payment run, reducing the waiting period from potentially two months to one cycle.

Key Benefits and Measurable Outcomes

• Timed Follow-Ups: By aligning follow-ups with the customer's payment schedule, ARPilot enhances the likelihood of invoices being approved in time for the next payment run.

• Stored Payment Run Dates: The system's ability to store and utilize customer-specific payment schedules minimizes missed payment cycles.

• Reduced Delays: With ARPilot, businesses experience fewer delays in payment processing, enhancing cash flow and financial stability.

• Human Approval Process: Every communication and ledger write-back is queued for human approval, ensuring that customer relationships remain intact and miscommunications are avoided.

• Comprehensive Coverage: The platform provides consistent attention to all invoices, preventing the neglect of less vocal accounts and ensuring a more accurate aging picture.

FAQ

What happens if my customer's payment schedule changes?

ARPilot allows you to easily update customer-specific payment schedules within the system, ensuring that your follow-up strategy remains effective even when there are changes.

How does ARPilot compare with other accounts receivable platforms?

Unlike point solutions that focus only on reminders or payment links, ARPilot covers the whole cash cycle, including outreach, payment plans, and dispute management, all integrated with human approvals.

Can ARPilot integrate with my existing accounting software?

Yes, ARPilot syncs bidirectionally with QuickBooks Online and can connect to other systems via REST API, CSV import, or a custom adapter under an Enterprise agreement.

Is there a risk of sending incorrect information to my clients?

With ARPilot's built-in human approval process, every customer-facing action is reviewed and approved by your team, significantly reducing the risk of errors.

How quickly can my team start using ARPilot?

With self-serve signup and no need for an implementation partner, your team can be up and running in just a few days after connecting QuickBooks.