How to get clients onto ACH and automatic payment

How to Get Clients onto ACH and Automatic Payment

To get clients onto ACH and automatic payment, start by adding a payment link to every invoice. This link should offer options for bank transfers and card payments, giving clients the flexibility to choose what works best for them. For business clients, bank transfers can be faster and more convenient than processing checks. Once set up, these payments run automatically, reducing the number of invoices that require follow-up.

What Most Owners Try First, and Why It Stops Working

Many business owners start by sending manual reminders and making phone calls to collect payments. While this can work short-term, it quickly becomes unsustainable as your client base grows. The time spent on follow-ups and the awkwardness of repeated requests can strain client relationships and distract from core business activities.

What to Do Instead

Instead of chasing payments manually, use a simple, repeatable process. Include clear payment links in every invoice, allowing clients to set up automatic payments themselves. Here's a basic template you can use:

Subject: Invoice [Invoice Number] - Payment Options

Hi [Client's Name],

I hope you're doing well. Attached is your invoice for [month/service]. You can easily set up automatic payments through the link below, choosing either bank transfer or card payment. If you prefer installments, that's an option too.

[Payment Link]

Thank you for your prompt attention to this.

Best, [Your Name]

How This Gets Easier When the Follow-Up Runs on a Schedule

When follow-ups are scheduled and approved by you, life gets a lot simpler. With ARPilot, every message waits for your green light before going out. You get back your time, and your clients appreciate the consistent communication. Plus, you get a real-time dashboard to see which payments are on track and which need attention. No more scrambling at month's end.

FAQ

How do I encourage clients to switch to ACH? Explain the benefits: lower fees, more security, and convenience. Offer to help them set up the first payment.

What if a client wants to pay by check? Encourage ACH or card by highlighting the speed and ease of these methods, but be flexible if they insist on checks.

Do I need special software to handle ACH payments? No special software is needed. A payment link in your invoices is usually enough, and ARPilot can help streamline the process.

Is it safe to use ACH for payments? Yes, ACH payments are secure and regulated, often safer than handling checks or cash.

How do I handle clients who miss payments? Set clear terms upfront and use automatic reminders. If a payment is missed, follow up with a scheduled reminder that you've pre-approved.